Last Updated: 05-01-2025
Introduction
Welcome to SivakasiCrackersz.com, operated by RAJESWARI SOLUTION. By accessing our website and purchasing our products, you agree to comply with these Terms and Conditions.
Return and Refund Policy
We provide refunds under the following conditions:
- Customers must record a full video of the product delivery from the transport or delivery person.
- A refund is applicable if the parcel is damaged (40% or more) or if the packing box is wet due to water or rain.
- Customers must provide video or photographic proof of the damaged product immediately upon receipt.
- Refund claims without valid proof will not be entertained.
Order Cancellation Policy
Customers may cancel their order only if the parcel has not been packed at our end.
Once the product is packed and processed for shipping, cancellation is not allowed.
User Conduct & Restrictions
Users must not:
- Engage in fraudulent activities or misuse the website.
- Attempt to disrupt or compromise the security of the website.
- Use our website for any illegal purposes.
Intellectual Property Rights
All content, including text, images, logos, and product photos, displayed on our website is the property of RAJESWARI SOLUTION.
Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
Limitation of Liability
We are not responsible for any delivery delays caused by third-party courier or lorry services.
We do not take responsibility for damages or losses incurred during transportation.
We ensure proper packing before dispatch, and any claims regarding transit damage must be supported with proof.
Governing Law
All transactions and activities on our website are governed by Indian law.
We are a licensed seller displaying our products on the website.
Customers must provide valid details before purchasing, and we reserve the right to verify customer information before processing payments.
Cash on Delivery (COD) is not available; payments must be completed through the provided payment link.