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Shipping and Delivery Policy

Shipping Locations

We deliver to the following regions:

  • Tamil Nadu
  • Bengaluru
  • Pondicherry
  • Karnataka
  • Kerala

Shipping Charges

Free Shipping is available for orders above ₹10,000 to ₹15,000, depending on the delivery location.

Orders below this amount may incur a shipping fee based on the destination.

Delivery Timeframe

Tamil Nadu: Delivery within 3-5 business days.

Bengaluru, Pondicherry, Karnataka, and Kerala: Delivery within 7-10 business days.

Courier and Delivery Partners

We use reliable courier and transport services to ensure timely delivery:

  • Vegin Global Express for home deliveries.
  • Mettur Transports for larger consignments.

Order Tracking

Once your order is dispatched, we will share a tracking number via email or SMS.

You can track your order on Vegin Global Express.

Handling Delays

While we strive for timely delivery, delays may occur due to unforeseen circumstances like weather conditions, transport strikes, or natural calamities.

In case your product is not delivered within the promised time, we will refund the full amount.

Delivery Verification

Customers are required to record a full video at the time of delivery, starting from when the parcel is handed over by the delivery person.

This is essential for any claims related to damaged, opened, or wet parcels.

Refunds or replacements will be processed only if video proof is provided.

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